For apartment owners in Kraków

Your apartment in good hands

Kraków only

We know every building we work in

Hotel standard

The same one guests praise in their reviews

Monthly statement

Line by line, no asterisks

One dedicated contact

A person who knows your apartment by name

Who it's for

Sound familiar?

You own a flat in Kraków but have no time for it

Inherited, or left behind after a move. It sits empty or brings in a long-term rent below its potential. You want it to earn — without tenant calls or checking calendars.

You host short-term yourself and you've had enough

You know Booking and Airbnb inside out. You also know what a cancelled Saturday-morning cleaning costs, or a guest who can’t find the key. You want to keep the income and hand over the operational chaos.

You're buying an apartment to rent out

You’re looking for a partner who will tell you before you buy whether the street and floor plan make sense — and who will furnish, photograph and launch it afterwards. We’re happy to talk while you’re still viewing flats.

Scope of care

Everything, so you don't have to think about anything

We run your apartment the way a good boutique hotel is run — except the hotel belongs to you.

Getting the apartment ready

We advise what’s missing for a premium standard, complete the furnishings and organise a photo shoot.

Prices that keep up with the city

Rates move with the season, events and occupancy. Daily, not quarterly.

Sales on every channel

Booking.com, Airbnb, our own website and guests who come back to us directly.

Guests looked after 7 days a week

From the first message, through check-in, to the restaurant tip round the corner.

Cleaning and laundry after every stay

Our own, trusted team and hotel linen. The apartment is ready before the guest steps out of the taxi.

Small repairs and inspections

We react before a minor fault becomes a bad review. Larger works are always agreed with you.

Monthly statement and transfer

Income, costs, platform commissions, cleanings — clearly, on one page.

Your own stays

The apartment is yours. Block dates for yourself and your family, and we’ll prepare it as we would for a guest.
How it works

From the first conversation to the first transfer.

01

Conversation and potential review

We meet at the apartment or online. We tell you plainly what to expect from the location, size and standard — and what’s worth changing before we go live.

02

Preparation and photo shoot

We complete the furnishings, style the interior, take photos, write the listing. We agree the rules: your dates, pets, guest limits.

03

Going live

The apartment appears on every channel with a polished listing and prices aligned to the city’s calendar. The first bookings usually arrive within days.

04

Monthly statement

At the start of each month you receive the statement for the previous one, and the transfer. A question about any line? You call your contact person, not a hotline.
Transparency

Every złoty has its place

Many owners tell us the same thing: what wears them down isn’t the lack of income but the lack of certainty about where it came from. That’s why our statement reads like a receipt, not a report: income from each booking, platform commission, cleaning cost, any repair — line by line, with dates and sources.

Before a statement reaches you, a person checks it. Always.

Terms

One model, Everything on the table

Revenue share

We earn when you earn. Our fee is a percentage of accommodation income — the better the apartment performs, the better for both of us.

Individual rates

After we’ve seen the apartment — because a studio in Kazimierz and three rooms in Zabłocie are two different businesses. You’ll hear specific numbers in the first conversation.

Monthly statement

Income, portal commissions, cleaning, repairs — line by line, together with the transfer to your account.

The questions we hear most often

Do I need to do anything day to day?

No. Once live, your role comes down to reading statements and — if you wish — using the apartment. We inform you and ask for approval on anything significant (a larger repair, a change of rules).

Yes. You block dates in advance and we prepare the apartment as for a guest. Blocking rules are set out in the contract so they don’t collide with peak season.

The guest pays a cleaning fee at booking — it covers the cleaning team, supplies and laundry. Your statement shows both sides: the guest fee and the cost.

Small repairs are done straight away and shown in the statement. Larger works — always with your approval. Damage caused by guests is recovered from the guest or through the booking platform.

It depends on its condition. After the first visit you get a specific list: what’s essential (e.g. mattress, hotel linen, a code lock) and what will lift the nightly rate. The decision is yours.

Fixed-term contract with a notice period — details discussed at the meeting. We don’t hold anyone by force; a well-run apartment stays on its own.

No — and that’s deliberate. We only work where we can be at the apartment within half an hour.

First step

Let's talk about your apartment

Leave your details — we’ll call you back on the next working day and arrange a meeting at the apartment or online. No obligations, no sales pitch.

Prefer to call?

booking@horizonapartments.pl
Monday–Friday 9:00–21:00

“The best conversations start in the apartment, with the window open. We’re happy to come over.”

The Horizon Apartments team