PRIVACY POLICY

Personal data information for Horizon Estate guests

1. Who is the controller of personal data?

The controller of guests’ personal data is Horizon Estate Anna Piksa, based in Kraków at ul. Józefa Dietla 109/17, 31-031 Kraków, NIP (tax ID): 7342953534.

2. How can you contact us about the processing of personal data?

Postal address: ul. Józefa Dietla 109/17, 31-031 Kraków; e-mail:
office@horizonapartments.pl

3. For what purposes do we process guests’ personal data?

Horizon Estate Anna Piksa processes personal data in order to:

1. Conclude and perform the service agreement and pursue any claims by Horizon Estate for damage caused by the Guest, or defend against claims made against Horizon Estate.
2. Document the service for tax purposes.
3. Provide our Guests with the highest quality of service.

Where a Guest has consented to the processing of personal data for marketing purposes, Horizon Estate processes the data for that purpose, i.e. to send the Guest marketing information and offers about its products and services.

4. What is the legal basis for processing personal data?

Processing personal data is necessary for the proper performance of the agreement.
The legal basis for processing a guest’s personal data for marketing purposes is the guest’s consent. Consent may be withdrawn at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before it was withdrawn. The legal basis for processing a Guest’s personal data to ensure the highest quality of service is the controller’s legitimate interest.

5. Who may my personal data be shared with?

Horizon Estate shares personal data with:

1. Companies providing IT services and software.
2. Companies and other subcontractors whose services we use to provide the service.
3. An accounting firm providing accounting services.
4. Companies providing cashless payment services, in order to process payments.

6. How long will my personal data be processed?

Personal data related to the agreement for hotel services will be processed for the limitation period of tax claims or civil-law claims of Horizon Estate or the guest, whichever ends later. Data obtained on the basis of consent for marketing purposes will be processed for as long as that consent remains valid.

7. What are my rights in relation to the processing of personal data?

Every Horizon Estate guest has the right to access their personal data and to have it rectified, erased or its processing restricted, as well as the right to object to processing. Data can be accessed at the Horizon Estate office or via the e-mail address office@horizonapartments.pl, which can be used for any enquiries about personal data.

8. Do I have the right to lodge a complaint about the processing of personal data?

Every Horizon Estate Guest has the right to lodge a complaint with the supervisory authority, the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warsaw.

9. Does Horizon Estate transfer personal data outside the EEA?

Horizon Estate undertakes not to transfer personal data outside the EEA.

10. Is providing personal data required?

Providing your first name, surname and home address is a requirement for concluding the service agreement. If this data is not provided, Horizon Estate will not be able to conclude the agreement.

11. Are automated decisions, including profiling, made on the basis of personal data?

Horizon Estate does not make automated decisions based on personal data and does not carry out profiling.